Overview
Most early issues come from data gaps, permission mismatches, or gateway configuration problems.
This guide helps your team isolate setup faults without destabilizing the rest of the system.
How to use it in KREP
- Check whether the problem is caused by data, permissions, gateway setup, routing, or browser cache.
- Review logs, roles, settings, and module activation states in a fixed sequence.
- Retest with one real scenario after each fix.
- Document the root cause in the Knowledge Base.
What to monitor
- Repeat incidents by module.
- Setup tickets created after rollout.
- Issues affecting one role versus all users.
Best practices
- Change one thing at a time.
- Retest immediately after each change.
- Promote verified fixes into the KB.
Related KREP modules
Settings, Notifications, Knowledge Base
Search topics covered
krep troubleshooting, setup issues, crm configuration errors