Overview
Notifications fail when gateways are configured once and then forgotten forever.
This article explains how to run email and SMS infrastructure as an ongoing operational responsibility.
How to use it in KREP
- Review SMTP, payment, and SMS credentials in a controlled admin process.
- Verify sender identity, templates, and fallback channels before relying on automation.
- Use test sends and live checks after any significant gateway change.
- Document gateway owners and escalation paths.
What to monitor
- Send failures.
- Delayed notifications.
- Errors caused by expired credentials or DNS issues.
Best practices
- Keep a change log for gateway updates.
- Test real scenarios, not only one API call.
- Separate production and experimental communication paths.
Related KREP modules
SMS, Email, Notifications
Search topics covered
notification gateways, smtp setup, sms gateway management